LiveDura Privacy Policy

Last Updated: August 2025

At Live Drop LLC (“Live Drop LLC,” “LiveDura,” “we,” “us”), we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and protect information about you when you use our website livedropforartist.com, the LiveDura apps, and related services (collectively, the “Services”). By accessing or using the Services, you agree to this Privacy Policy and our Terms of Use.

1) What This Policy Covers

This Policy covers how we treat information that identifies or relates to an individual, including information defined as “personal data,” “personal information,” or “sensitive personal information” under applicable law (“Personal Data”). It does not cover the practices of companies we do not own or control, or people we do not manage.

2) Changes to This Policy

We may update this Policy from time to time. When we do, we will post the updated Policy and update the “Last Updated” date above. If you continue to use the Services after changes are posted, you agree to the revised Policy.

3) Categories of Personal Data We Collect

• Identifiers & contact info — name, email address, phone number, postal address, account IDs.
• Account & profile data — artist/label details, profile name, avatars, settings, preferences.
• Transactional data — purchases, payouts, connected payment accounts (via processors).
• Device & usage data — IP address, device/browser type, app version, pages viewed, app events, cookies.
• Location data — general location inferred from IP or as provided by your device (if enabled).
• Communications — messages you send us (support, surveys) and our correspondence with you.
• Social / third-party data — if you connect or sign in via a third party, we receive certain profile info as permitted by that service.

4) Sources of Personal Data

• You — when you create an account, fill forms, upload content, make purchases, or contact support.
• Automatically — via cookies, SDKs, and similar technologies when you use the Services.
• Partners & vendors — analytics, payment, hosting, customer support, and marketing providers.
• Social / platform sign-ins — if you link or sign in through third-party services.

5) How We Use Personal Data

• Provide & improve the Services — operate accounts, process purchases/payouts, fix bugs, develop new features, and personalize experiences.
• Support & communications — respond to inquiries, send service notices, and provide updates according to your settings.
• Marketing — send promotional messages (where permitted) and show relevant offers or content.
• Security & legal — detect/prevent fraud or abuse, enforce terms, comply with laws and requests from authorities.
• Research & analytics — understand usage and performance to improve LiveDura and the Services.
• Business operations — accounting, auditing, and other internal business purposes.

6) Sensitive Personal Data

If we collect any “sensitive” categories of Personal Data, we do so only as necessary to provide the Services, meet legal requirements, protect the Services, or communicate with you. We do not use “sensitive” data to infer characteristics about you.

7) How We Disclose Personal Data

We disclose Personal Data to the following categories:
• Service providers — hosting, cloud, communications, customer support, and other vendors who process data under contract.
• Payment & payout processors — for example Stripe for payments and payouts.
• Analytics & marketing partners — to measure usage and, where allowed, show relevant offers.
• Business partners — when you choose to engage with them through the Services.
• Social / platform services — when you connect accounts or use features that rely on platform APIs.
• Authorities / legal — to comply with law, enforce terms, protect rights, safety, and security.
• Corporate transactions — in connection with a merger, acquisition, financing, or sale of assets.

8) Cookies & Tracking

We use cookies and similar technologies to keep you signed in, remember preferences, measure performance, and personalize the Services. You can manage cookies in your browser settings and, where offered, via our cookie settings.

9) Your Choices

• Access, correction, deletion — you may request access to, correction of, or deletion of certain Personal Data.
• Marketing communications — you can unsubscribe via the link in our emails or adjust settings in your account.
• Cookies / targeted ads — manage browser settings or use provided controls where applicable.

10) State Privacy Disclosures

For residents of states with comprehensive privacy laws, you may have rights to access, delete, correct, receive a portable copy, or opt out of certain processing. We will verify your request as required by law. You may also authorize an agent to submit a request on your behalf.

11) Children’s Privacy

The Services are not directed to children under 13 (or the age required by local law). We do not knowingly collect Personal Data from children. If you believe a child provided us data, contact us and we will take appropriate steps.

12) Data Security & Retention

We employ technical and organizational measures to protect Personal Data. No system is 100% secure. We retain Personal Data for as long as necessary to provide the Services and for legitimate business or legal purposes.

13) International Users

If you access the Services from outside the U.S., your information may be processed in the U.S. and other countries with different data protection laws than your country of residence.

14) Contact Us

Questions or requests about this Policy?
Email: support@livedropforartist.com

Certain promotional images designed by Freepik and used under license.